Globe Spam SMS alerts are unwanted messages who repetitively sends messages to Globe subscribers and sometimes charged them for a load deduction which is an annoying experience. Spam messages are usually received by users who subscribed to messages or promos commonly labeled with FREE INFO, GAMEPAD, UDAILY and other promo related content from 2346. Aside from Globe 2346, other numbers from Globe free alert are 2151, 2363, 2474, 2864, 2600, 2624, 2630, 2662, 2684, 2898, 2332, 2333, 2910 and 2988. To stop or unsubscribe Globe 2346 service from sending unwanted alerts, advisories and promos, refer to the steps below.
How To Stop or Unsubscribe Globe Spam Messages
Open the unwanted message you want to stop.
Scroll down until you reach the last part of the message and read the format on how to stop it.
Follow the format on how to stop the SMS alerts, then send to the number indicated.
Example: text STOP <Name of Service> and send to 2346 or the number of the spam message you received.
Sample Formats:
Text STOP ALERT and send to 2346
Text STOP CONCERTTOUR and send to 2346
To stop all Globe Spam SMS alerts:
Text STOP ALL to the number of spam SMS you received.
Unsubscribing all Globe spam SMS alerts will help you to avoid series of unwanted load deduction. To check the service status, just type CHECK and send to 2346 to verify if the service is totally unsubscribed. If all these methods fail, you can submit detailed complaint thru Globe Spam Message Report. Just fill in required information such as your Full Name, your Globe/TM mobile number and email address, while for the spam SMS you received, get its number, the date and time you received it, the exact message content and if available, provide a screenshot of the message (2MB max file size).
Globe Club Content Subscription is an entertainment subscription service used by Entertainment Factory and Yeeha Club (2474) which are responsible for miscellaneous downloads like music, wallpapers and games. Globe Postpaid subscribers always see unwanted charges to their monthly postpaid billings from Globe 2474 Club Content Subscription and other unknown services. To prevent and stop it from reflecting on your plan bill, try some keywords provided below and monitor on your next billing cycle if you are still being charged by Globe with that.
How To Stop or Unsubscribe Globe Club Content Subscription
1. Text EF OFF and send to 2474
2. Text STOP EF and send to 2474 or Text QUIT BIN and send to 2474
To stop all other Club Content Subscriptions:
Text KEYWORD STOP or STOP ALL to the number of the Subscription SMS you received.
Stopping all Club Content Subscriptions will stop all alerts and advisories especially the problem of unwanted charges.
Globe Value Added Services (VAS) are ringback tones, games and images etc that you download and/or avail through Globe. You might have received a ringback tone SMS that says FREE for a limited time only and has a warning that you must stop it so you won't get charged but still some subscribers are experiencing unwanted charges even they declined this service, so better stop it before it eats up your load.
How To Stop Globe VAS
To stop Globe VAS (Value Added Services), you can send a message thru Globe FB Page, and tell them that your load was being eaten up even you didn't subscribed to VAS. For additional info, provide your mobile number, and the number of VAS you've been receiving.
Hope this will solve your problem, if above steps doesn’t resolve your problem you can go to your nearest Globe Business Center then report your issue on this unwanted charges. They will turn it off for you if you’re a postpaid subscriber.
Or you may call Globe Customer Service by dialing their hotline number 211, to get help and to know more info about their services. They can also disable specific services for you if you're prepaid or on a postpaid line.
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